Frequently Asked Questions
Q: What types of properties do you manage?
We specialize in residential properties, including single-family homes, duplexes, and small multi-unit properties throughout Pace, FL and surrounding areas.
Q: I only have one rental. Can I still work with you?
Absolutely! We serve both first-time landlords and experienced investors with large portfolios.
Q: How do I get started?
Reach out to us through our [Contact Page], and we’ll set up a consultation to review your property, explain our services, and answer any questions you have.
Q: When do I receive my owner payments?
Owner disbursements are processed monthly on the 10th
Q: How do I receive my payment?
We deposit funds directly into your bank account through ACH. You’ll also receive an emailed statement with a breakdown of income and expenses.
Q: What are your management fees?
Our pricing is competitive. we charge a flat rate and you will never be charged with any other fees. Contact us for a custom quote.
Q: How are maintenance requests handled?
Tenants can submit requests 24/7 through our online portal. We assess the issue, troubleshoot when possible, and coordinate with trusted vendors.
Q: Can I do my own repairs or use my preferred vendor?
Yes. Let us know if you’d like to be contacted before maintenance is scheduled or if you prefer to use specific vendors.
I’m interested in viewing one of your rentals. What should I do?
You can schedule a showing directly by visiting our Available Properties page. Just choose a home, select a time that works for you, and we’ll take it from there!
Can I apply for a property I haven’t seen?
Yes, you can but we recommend having someone you trust view the home on your behalf. Photos and videos help, but they may not show every detail. If you can’t tour in person, we’ll just ask you to sign a Sight-Unseen Agreement before we process your application.
Do you store any of How do I submit a rental application?
Please contact us via email or text us at 850-619-3997 to get a link to our application.
What is your pet policy?
Pet policies vary by property. Some allow pets with an additional deposit or monthly pet fee, while others are pet-free. Always check the listing or contact our office before bringing a pet.
How and where do I pay rent?
Rent can be paid online through your Tenant Portal using a bank account, debit, or credit card. You can pay in the office with cash, cashier’s check, or money order. Checks are made payable to Pace Home Rentals.