Frequently Asked Questions
Owner FAQ
I saw a property I like — how do I know if it’s still available?
Each listing shows real-time availability. If a property is marked as “Available,” you can directly contact the agent or owner through the listing. For urgent queries, use the live chat or call us to confirm instantly.
Can I book a rental property online without visiting in person?
Yes, many landlords offer virtual tours and online contracts. You can request a video walkthrough and sign the rental agreement digitally. Our secure payment system also lets you pay your deposit online.
How do I filter properties by budget and location?
Use the search bar on the homepage — set your preferred city, property type (rent/sale), price range, and other filters like number of bedrooms or amenities. You’ll get instant results tailored to your needs.
What happens after I submit an inquiry for a property?
The property owner or agent is notified immediately and usually responds within 24 hours. You’ll receive their contact details and can continue the conversation via email, phone, or chat to finalize your visit or deal.
I want to rent out my apartment for a few months only. Is that allowed?
Absolutely. You can list short-term, long-term, or seasonal rentals. Just mention the rental period in your listing details, and we’ll make sure it reaches the right audience.
What should I do if a listing looks suspicious or fake?
Click the “Report Listing” button on the property page. Our moderation team will review the listing and take appropriate action within 24 hours. We prioritize safety and transparency for all users.
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Tenant FAQ
How can we help?
GrandHome is intended to be highly responsive and customizable for site building process. Thanks to its devoted, fastidious, and compact design, Mitech can be considered among plenty of unique themes that serve to create highly responsive websites.
How do I delete my account?
GrandHome is intended to be highly responsive and customizable for site building process. Thanks to its devoted, fastidious, and compact design, Mitech can be considered among plenty of unique themes that serve to create highly responsive websites.
Do you store any of my information?
GrandHome is intended to be highly responsive and customizable for site building process. Thanks to its devoted, fastidious, and compact design, Mitech can be considered among plenty of unique themes that serve to create highly responsive websites.
I’ve got a problem, how do I contact support?
GrandHome is intended to be highly responsive and customizable for site building process. Thanks to its devoted, fastidious, and compact design, Mitech can be considered among plenty of unique themes that serve to create highly responsive websites.
How do I delete my account?
GrandHome is intended to be highly responsive and customizable for site building process. Thanks to its devoted, fastidious, and compact design, Mitech can be considered among plenty of unique themes that serve to create highly responsive websites.
What is cloud backup?
GrandHome is intended to be highly responsive and customizable for site building process. Thanks to its devoted, fastidious, and compact design, Mitech can be considered among plenty of unique themes that serve to create highly responsive websites.